Support that feelspersonal, even at scale
Bring all your channels together, let AI handle the simple stuff, and hand off to your team when things get complex.
A free helpdesk that
puts your business first.
Unlimited Free Seats
Invite your entire team without
worrying about per-seat pricing.
Entirely free to use.
Access all features without
any paywall or limits.
Zero Platform Branding.
Your chat widget, help center, and emails
show only your brand, not ours.
One powerful platform
to manage all your operations.
Talk to your visitors.
A beautiful chat widget that's fast to install,
easy to use, and loved by customers.
Do you ship internationally?
Yes! We ship to 50+ countries. Shipping usually takes 5-7 business days.
Great, thanks!
Turn chats into tickets.
Convert any conversation into a trackable
ticket with one click.
Alex Chen
2m agoMy payment keeps failing when I try to upgrade my plan.
Ticket #1043
OpenPayment failing on plan upgrade
Work together seamlessly.
Assign conversations, set roles,
and collaborate with your team.
Sarah Johnson
3 active conversations
Mike Chen
1 active conversation
Emma Wilson
5 active conversations
All channels, one place.
Email, chat, social. Every conversation
in a single unified inbox.
Automate support with AI.
Intelligent agents that remember
customers and converse like a human.
Your AI assistant.
Reference tickets, customers, and conversations
with @mentions for instant context.
What's the status of @ticket #4521?
Ticket #4521 details:
Status: Pending
Priority: High · Due in 2 hours
Know your customers.
View complete profiles, conversation
history, and customer details.
Sarah Johnson
sarah@acme.com
Improve your customer support. Our AI agents handle inquiries across all channels, helping you resolve issues faster and improve satisfaction.
Languages Supported
Customer Satisfaction
First Contact Resolution
Uptime Guarantee
Committed to security. Your data protected with industry-leading standards.
GDPR
CCPA
ISOFrequently asked questions
Most users never come close to the limits of our platform. Only very heavy users exceed 5 GB of storage or use WeldAgant AI extensively, and they cover the extra costs. This allows us to keep Welddesk completely free for everyone else.
Absolutely. We use industry-standard encryption for all data at rest and in transit. Your customer conversations and data are stored securely and never shared with third parties. Learn more on our compliance page.
Yes! You can invite unlimited team members to your workspace at no extra cost. Assign roles, manage permissions, and collaborate seamlessly on customer support.
WeldAgent is our AI-powered assistant that helps automate responses, suggest replies, and handle common customer inquiries. Light usage is included free, with affordable options for heavier use.
We currently support Discord, email (Gmail, Outlook, custom SMTP), and Slack. Connect all your support channels in one unified inbox.
Yes! Our mobile app is available for both iOS and Android. Manage tickets, respond to customers, and stay connected with your team from anywhere.
We're here for you! Reach out via our live chat, email us at support@welddesk.org, or browse our help center for guides and tutorials. Our team typically responds within a few hours.