WeldDesk
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Support that feelspersonal, even at scale

Bring all your channels together, let AI handle the simple stuff, and hand off to your team when things get complex.

Start - It's free!Learn more about WeldDesk

One powerful platform
to manage all your operations.

[01]
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Unlimited Free Seats

Invite your entire team without
worrying about per-seat pricing.

[02]
100% Free to Use

Entirely free to use.

Access all features without
any paywall or limits.

[03]

Zero Platform Branding.

Your chat widget, help center, and emails
show only your brand, not ours.

One powerful platform
to manage all your operations.

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[01]
CHAT WIDGET

Talk to your visitors.

A beautiful chat widget that's fast to install,
easy to use, and loved by customers.

Do you ship internationally?

Yes! We ship to 50+ countries. Shipping usually takes 5-7 business days.

Great, thanks!

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[02]
TICKETS

Turn chats into tickets.

Convert any conversation into a trackable
ticket with one click.

Alex Chen avatar

Alex Chen

2m ago

My payment keeps failing when I try to upgrade my plan.

Ticket #1043

Open

Payment failing on plan upgrade

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[03]
TEAM

Work together seamlessly.

Assign conversations, set roles,
and collaborate with your team.

Assign to...
Sarah

Sarah Johnson

3 active conversations

Mike

Mike Chen

1 active conversation

Emma

Emma Wilson

5 active conversations

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[04]
INBOX

All channels, one place.

Email, chat, social. Every conversation
in a single unified inbox.

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[05]
AI AGENT

Automate support with AI.

Intelligent agents that remember
customers and converse like a human.

Learn more about AI Agent
S
WeldAgent
Conversation closedType a message...
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[06]
WELDAGENT

Your AI assistant.

Reference tickets, customers, and conversations
with @mentions for instant context.

What's the status of @ticket #4521?

Ticket #4521 details:

Status: Pending

Priority: High · Due in 2 hours

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[07]
KNOWLEDGE HUB

Self-service support.

Build a help center where customers
find answers on their own.

reset pass

How to reset password

Account Settings

Reset password for team members

Team Management

Password requirements

Security

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[08]
HELP CENTER

Self-serve in the widget.

Customers can find answers right in the chat
widget before starting a conversation.

5 min read

How to set up your account

Welcome to WeldDesk! This guide will walk you through setting up your account, inviting team members, and configuring your first inbox...

Sarah avatar
Updated by Sarah · 2 days ago
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[09]
CONTACTS

Know your customers.

View complete profiles, conversation
history, and customer details.

Sarah Johnson avatar

Sarah Johnson

sarah@acme.com

CompanyAcme Corp
PlanEnterprise
LocationSan Francisco, CA
Last contact2 days ago

Improve your customer support. Our AI agents handle inquiries across all channels, helping you resolve issues faster and improve satisfaction.

100+

Languages Supported

95%

Customer Satisfaction

99.99%

Uptime Guarantee

85%

First Contact Resolution

Committed to security. Your data protected
with industry-leading standards.

ISO 27001ISO
CCPACCPA
GDPRGDPR

Committed to security. Your data protected with industry-leading standards.

GDPRGDPR
CCPACCPA
ISO 27001ISO

Frequently asked questions

WeldHelpdesk connects to your existing support channels and uses AI agents to automatically handle customer inquiries. Simply connect your platforms, and we'll handle the rest.

WeldHelpdesk integrates with all major communication platforms including email, chat, Slack, Discord, and more. We also offer a REST API for custom integrations.

On average, our customers see a 20-30% improvement in CSAT scores. Results vary depending on your current support operations and customer base.

Yes! We offer a 14-day free trial with full access to all features. No credit card required to start.

Our AI agents support over 100 languages with native-level fluency, enabling you to provide excellent support to customers worldwide.

Absolutely! WeldHelpdesk provides a unified dashboard where you can track all customer conversations across all channels in real-time. You'll get instant notifications for escalations and important updates.

WeldHelpdesk operates on a simple monthly subscription model based on your conversation volume. All plans include unlimited users and full access to features. No hidden fees or surprise charges.

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  • GDPR Compliant
  • CCPA Compliant
  • SOC 2 Type II
  • ISO 27001
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