If this, then that. For support.
Visual builder. Zero code required.
Build it once
and it runs forever.
Trigger · Email, chat or form
Auto-label based on content
Match tag to the right team
Notify Sarah & send SLA
Round-robin assignment
Automate what
your team repeats.
Channel: Email · Tag: billing
Assigned to Sarah
Round-robin assignment
Auto-route conversations
Route to the right team based on
channel, topic, or priority.
Hi, I have a question about my invoice
Thanks for reaching out! Our team is currently offline. We'll get back to you within 4 hours.
Ok, thanks!
Auto-reply after hours
Send automatic replies when your
team is offline or unavailable.
Customer requests a refund
$49.99 refunded to card
Status changed to cancelled
AI takes real actions
Triggers refunds, cancellations, and
updates without waiting for an agent.
Auto-adjust priority
Conversations that take too long get
bumped to a higher priority automatically.
Define it once
and it runs forever.
Event triggers
Start workflows from any event.
Messages, tickets, contacts, and more.
Smart conditions
Filter by priority, channel, tags,
customer data, and more.
Powerful actions
Assign, notify, reply, tag, and
update, all automatically.
